New Delhi / Mumbai. After the Reserve Bank of India (RBI) set a withdrawal limit of Rs 50,000 for YES Bank customers on Thursday, calls from troubled customers were seen and long queues were seen at various branches of the bank. Customers vented their anger on social media.
There have also been incidents of heated debate between bank employees and customers. Reserve Bank has dissolved the board of directors of the bank, Prashant Kumar, former deputy managing director and chief financial officer of State Bank of India, has been appointed as the bank’s administrator. The Reserve Bank has set a withdrawal limit of Rs 50,000 for Yes Bank depositors. This arrangement has been made for 30 days.
A person working in a multinational company and standing in a row to withdraw money at a branch in Mulund, a suburban area in Mumbai, said, “Yes Bank has my salary account. I am going to give the details of my second bank account to my HR today so that my money is not lost. ” Another customer said, “The branch manager refused to give me the token because I arrived late. They are only giving tokens to 130 people. ”
Security has also increased at the bank’s headquarters, its branches and ATMs. Entrepreneurs and small businesses have also been affected by the bank’s operations being disrupted. Meanwhile, customers of the private sector Yes Bank complained that net banking was not working, and many people vented their anger on the social media site Twitter that they were not able to withdraw their funds. During this time he also shared screenshots of “Connection error”.
A customer wrote on Twitter that he wants to close his savings account, but “how can I do this online.” In response, Yes Bank tweeted, “We are facing constant problems in net banking. You are requested to try after some time. ”The bank also changed its tollfree number from 18002000 to 18001200. However, it seems that the customer has been facing trouble since March 3-4 before the Reserve Bank’s Wednesday order. Engaged and since that time a large number of customers were complaining about banking problems on Twitter.